Register for free, open the dashboard and click 'Create new search profile'. Describe your dream flat, set the reward and publish your profile. Finders can then send you search requests — or you can choose a finder yourself.
Complete your profile as thoroughly as possible — a full profile builds trust with finders. Also make your search profile precise and realistic: location, size, budget, move-in date and special requirements. The clearer your details, the better finders can assess whether they can help you.
You create your search profile and set the reward. Finders offer their search — or you can send a request yourself. When you choose a finder, you review their profile and complete the agreement. The reward is only reserved once you both agree and you confirm payment — you can decline for free before that. The search then runs for 60 days. Your finder suggests matching flats. When you sign the rental agreement, the reward is paid out. If no flat is found in that time, you get a full refund.
The reward is only reserved once you and your finder have agreed and you confirm payment — you can decline for free before that. The amount is charged from your card and held securely until the search is completed. When the rental agreement is signed, the reward is paid out to the finder. If no flat is found, you get a full refund. If you end the entire search early without a valid reason and no other finder remains active, a 1.5% cancellation fee applies. We currently only accept card payments.
The reward is reserved once you place the search order and confirm payment; that's when the search starts. It's only paid out after the rental agreement is signed.
Creating a search profile is free. You only pay the reward you set yourself — and only on successful completion. If no flat is found, you get a full refund. If you end the entire search early without a valid reason (last active finder), a 1.5% cancellation fee applies.
Yes. With a single reservation, you can hire up to three finders to search in parallel. You pay the reward once for the first finder; additional finders can be added at no extra charge (three finders maximum).
Nothing — creating one is completely free. You only pay the reward you set yourself when the search is successfully completed and you have signed the rental agreement.
As often as you need to while your search is active. Each decline only applies to that specific offer. Your finder can keep suggesting more matching flats.
The search runs for 60 days from start. If no suitable flat is found in that time, you get a full refund.
If you end the entire search without a valid reason and no other finder remains active, a 1.5% cancellation fee applies and the remaining reward is refunded. Removing individual finders does not incur a fee.
If no suitable flat is found within 60 days, you receive a full refund of the reward.
Very secure. We use an escrow system: the reward is only paid out to the finder after the rental agreement is signed. All payments are processed via Stripe.
It depends on location, budget and requirements. Many users receive their first requests from finders within 24–48 hours.
Find matching search profiles in the marketplace or receive requests from tenants. Suggest suitable flats — on successful completion you receive 85% of the reward (15% platform fee).
In four steps: You find a matching search profile or receive a tenant request, discuss details in chat, start the search in your network after the agreement, and suggest matching flats. When the tenant signs the rental agreement and completes the search, your commission is paid out automatically.
Complete your profile fully — a trustworthy profile significantly increases acceptance. Describe your network and experience in flat searches. Make sure you can actually refer matching properties: do location, price, size and availability align? Quality over quantity.
After the agreement, you search your network for matching flats and suggest them to the tenant on the platform. They can request viewings or decline. You facilitate the contact — the reward is paid out when a rental agreement is signed.
After your first successful search, you set up a Stripe Connect account (takes only a few minutes). After that, payouts are processed automatically on successful completion. You receive 85% of the reward (15% platform fee).
No. You can take on as many or as few searches as you want — there are no obligations.
Yes, in principle anyone can work as a finder. However, if you want to refer commercially on a regular basis, you need a broker's license. For occasional referrals from your private network, no license is required.
Flats, shared rooms or other properties that match search profiles in the marketplace. It's important that you have access to suitable properties in your network and that they really match the search criteria.
No problem. You can find other search profiles and send new requests. A rejection has no negative consequences for your profile.
Once the tenant has reserved the reward after the agreement, the amount is held in escrow. Your commission is secured before you invest time in the search. It is only paid out after successful completion.
Findyo logs every step, chat and payment. If the rental agreement is signed but the tenant refuses to complete the search, it is considered a breach of contract. Contact us and we'll provide the relevant evidence.
Currently we focus on Germany, Austria and Switzerland. More countries are planned.
Very secure. We use state-of-the-art encryption and store all data GDPR-compliant in Germany. Your data is never shared without your consent.
Only the information you provide in your search profile and user profile is visible to finders. Your payment information remains private and is securely stored with Stripe.
The reward is held in escrow until the search is successfully completed. It is only paid out to the finder after the rental agreement is signed — protecting both sides.
We have a reporting system. Users can be reported in case of justified suspicion. Our team reviews each case and takes appropriate action.
Yes, in settings. All your data will then be removed in accordance with GDPR.
Credit cards (Visa, Mastercard, American Express) via Stripe. The reward is reserved once both parties have agreed and you confirm payment.
If no flat is found, you get a full refund. If you end the entire search early without a valid reason (last active finder), a 1.5% cancellation fee applies. If you want credit refunded to your original payment method, a 1.5% fee also applies — alternatively it stays on your account free of charge.
The minimum amount is €50. The maximum is €50,000 per transaction.
Once you and your finder have agreed and you confirm payment. The reward is only paid out after the rental agreement is signed.
Findyo works best with current versions of Chrome, Firefox, Safari and Edge.
Yes — Findyo is available as a native app for iOS and Android. The website is also optimized for all devices.
Click 'Forgot password' on the login page. You will receive an email with a link to reset your password.
In settings under 'Profile'. You will receive a confirmation email at the new address.
Yes — via email and push notifications in the app for important events (new requests, status updates, payments). You can customize these in settings.
Via the support form in the dashboard or by email at support@findyo.de. We usually respond within 24 hours.
Everything you need to know about Findyo
Our support team is happy to help. We usually respond within 24 hours.
Register now and find your flat or earn money with referrals